If you are not content with your purchase from our store (www.baubou.com), you may return your items.
Please email us at firstname.lastname@example.org within 10 days of receiving items. You can't return or exchange custom orders, whether personalized or sized. Engraved items are final sale and may not be exchanged or returned.
Items should be in original condition. Please pack your items securely in its original packaging, ship back to us with an insured trackable courier and keep your receipt. We are not responsible for return shipping charges.
Baubou is not responsible for items damaged or lost in transit.
Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. Upon verification and approval, we will credit your original payment method, within two weeks of receiving your return. Shipping costs are not refundable.